How Do I Send Money To A Inmate Online?

By Internet - log on to the website for one of the participating money transfer agents. The websites are listed below. Use a credit or debit card to pay.

Or, you can access the money transfer agent websites through DOC’s Inmate Lookup System, available on DOC’s public website. (See instructions below).

  Contact Info for Money Transfer Agents  DOC does not recommend any one money transfer agent over another. The agents charge a fee for any transfer. We expect additional money transfer agents to be added to the system; check this page for contact information. 

  JPay, (800) 574-JPAY, www.jpay.com. Offers transfers by phone, internet, walk in and at kiosks. (Cash-only kiosks.)

Western Union, (800) 634-3422, www.westernunion.com. Offers transfers by phone, internet and walk in.

ICSolutions, (888) 888-8413, www.icsdeposits.com. Offers transfers by phone, internet, walk in and at kiosks. (Their kiosks accept cash and credit cards.)

  To find a walk-in office, you can call the provider’s toll free phone number.  To Use the Inmate Lookup System to Send Money 

 
1.  

   Go to www.nyc.gov/doc. (If you are on the website already, return to the home page).

    
2.  

   On the right, find the Inmate Lookup box.

    
3.  

   Click Look Up Inmate.

    
4.  

   Enter the inmate’s NYSID or Book and Case Number. Or, enter the inmate’s first and last name and date of birth (or age). This takes you to a listing for the inmate. If there are several inmates with the same name you’ll go to a page where you can click on a name to pick the person you want.

    
5.  

   On the page for the inmate, click the Send Money button.

    
6.  

   This brings up an instruction page. Click on the logo for the money transfer agent you want to use. This takes you to the money transfer agent's website.

    
7.  

   Follow the directions at the money transfer agent's website to complete your money transfer.