How do you challenge discrimination when communicating with individuals and service users. Give examples?


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Harold Raby Profile
Harold Raby answered
Morenike; Tough question, Most important to pick your battles. That is, don't start a battle if you can't win. If there is no point in the fight then stay out of it. Haveing said that. If you are dealing with a 'person', gather evidence and go to that person's boss. There nothing you can do that will change that person in any way. But his boss can. Everything in writing and keep a copy. If you are dealing with a company then use thier customer support site. In both case's, be polite, use good english, no cussing, Be reasonable. I spent most of my life in public service and when someone starts yelling and cussing, my ears just closed. I will and have talked for hours with a cool, calm, and reasonable person, but NEVER a loud or violent one. Stay cool, Stay nice. Good Luck
Arthur Wright Profile
Arthur Wright answered
Either right out in the open or just ignore it knowing its out here and that there is little you can dop about it anyway

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